The hotel is located at the base of South America's main ski resort and it welcomes its guests in a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities and a cloakroom. Further facilities include a cafe, bar, TV lounge, restaurant, wireless Internet access, room service, a laundry service (fees apply), medical service and free parking. Guests may also hire bicycles at the hotel. The rooms are warm and comfortable and equipped with a variety of amenities such as an en suite bathroom with shower, bathtub and hairdryer, a king-size bed, and a kitchen with fridge, cooker, microwave and tea and coffee making facilities. Other in-room amenities include a direct dial telephone, cable TV, a radio, Internet access, central heating and a safe.